Last Updated: 2026/04/012

Welcome to THE PITLANE. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these terms.

  1. General Information

This website is operated by THE PITLANE. Throughout the site, the terms “we”, “us” and “our” refer to THE PITLANE.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms.

  1. Eligibility

To use this website, you must:

Be at least 12 years old

  1. Products & Services

We sell products including:

Customized items,
Toys and related items

We reserve the right to:

Modify or discontinue any product without notice
Limit quantities of any product or service

  1. Pricing & Payments

All prices are listed in Sri Lanka Rupee
Prices may change without prior notice
We accept payments via Cards and bank transfer

We are not responsible for:

Payment gateway failures
Unauthorized transactions due to user negligence

  1. Orders & Acceptance

Once you place an order, you will receive a confirmation
We reserve the right to cancel or refuse any order for any reason, including:
Product unavailability
Errors in pricing or description

  1. Shipping & Delivery

Delivery times are estimates and may vary
We are not liable for delays caused by:
Courier services
Natural events or unforeseen circumstances

  1. Returns & Refunds

We accept returns under the following conditions:

Item is defective or damaged
Request is made within 7 days of delivery

We do not accept returns for:

Customized products (unless defective)

Refunds will be processed within 8-10 business days

  1. User Conduct

You agree not to:

Use the website for unlawful purposes
Transmit viruses or malicious code
Attempt to hack or disrupt the system

  1. Limitation of Liability

We are not liable for:

Any indirect or incidental damages
Losses arising from use of our products or services

  1. Privacy

Your submission of personal information is governed by our Privacy Policy.

  1. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page.

  1. Contact Information

For any questions about these Terms, please contact us:

Email: info.thepitlane@gmail.com